Les Stern
Consultant
Group Practice Operations/Staffing
Performance Improvement Planning
Physician Group Leadership
Les Stern brings more than 28 years of ambulatory provider operations and practice management experience to Insight Health Partners. During his extensive career, he has been responsible for all aspects of clinic and provider operations, including access, revenue cycle, clinical quality, patient satisfaction and clinic flow. He has provided CEO and COO leadership to multiple large, health system aligned multispecialty group practices. More specifically, a sampling of his past projects/accomplishments includes the following:
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Improved operating performance of health system aligned medical groups.
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Significant medical group growth through recruitment and acquisition.
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Implemented group-wide access policy to meet same day access requirements.
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Created and implemented standard front-end policies and procedures.
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Performed compensation FMV review and updated models annually.
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Built a centralized referral department processing more than 100,000 referrals for clinics and providers.
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Developed and implemented patient engagement strategy.
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Provided executive leadership to regional directors and providers across 5 regions with more than 70 clinics.
Les received a Masters in Business Administration from the University of St. Thomas, Minneapolis, MN and a Bachelor of Science in Health Care Management from Southern Illinois University in Carbondale, IL.